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Privacy Policy

This Privacy Policy explains how Moss Agentic ("we", "us", "our") processes personal data when you visit this website or contact us using the inquiry form.

1. Controller and contact

The controller responsible for this website and the processing of personal data is:

Moss Agentic
Germany
Email: hello@mossagentic.com

2. Data we process

We may process the following categories of personal data:

  • Website usage data such as IP address, browser type, referrer URL, pages viewed, and timestamps, when necessary for technical delivery and security monitoring.
  • Inquiry data submitted via the contact form, including name, work email, company, website, team size, improvement goals, current tools, manual process details, budget range, preferred call time, and any additional message content you provide.
  • Analytics data when you consent to optional analytics, such as pseudonymous usage statistics from Google Analytics 4 and Microsoft Clarity.

3. Purposes and legal bases

We process personal data for the following purposes:

  • Website operation and security (e.g. providing content, preventing abuse) based on our legitimate interests in operating a secure, functional website.
  • Responding to inquiries and preparing cooperation, including scheduling strategy calls and understanding your requirements. This is based on pre-contractual measures at your request or our legitimate interests in business development.
  • Improving our website and marketing using aggregated analytics data, based on your consent where required (for example, under GDPR for non-essential cookies and tracking).

4. Analytics and cookies

Optional analytics tools such as Google Analytics 4 and Microsoft Clarity are only activated if you accept analytics in the on-site consent banner and the relevant environment variables are configured.

You can withdraw your consent at any time by adjusting your browser settings or clearing cookies. Future tracking based on that consent will no longer occur after withdrawal.

5. Recipients and transfers

We may share personal data with carefully selected service providers (for example, hosting providers, CRM systems, or analytics providers) who process data on our behalf under data processing agreements.

Where data is transferred outside the European Economic Area, we aim to ensure an adequate level of protection, for example by using standard contractual clauses or equivalent safeguards.

6. Retention

We store inquiry-related data only for as long as necessary to handle your request, maintain business records, and comply with legal obligations. Analytics data is retained according to the configuration of the respective analytics tools and is typically aggregated and pseudonymised.

7. Your rights

Depending on applicable law, you may have the right to request access, rectification, deletion, restriction of processing, data portability, and to object to certain processing activities. You may also have the right to lodge a complaint with a supervisory authority.

To exercise these rights, contact us at hello@mossagentic.com.

8. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our processing or legal requirements. The latest version is always available on this page.